I am a Facility Manager if…

A Facility Manager has among his functions developing corporative strategies for the building assets he manages, maximizing workspace policies, coordinating construction works, renewal or relocation projects, procuring product and service related to facilities, to make them work properly and maintaining all facilities.

In Spain, much to our regret, Facility Managers are usually identified as the “General Services” guy. In most cases his scope of work is unknown and in other cases they don’t receive in their own companies the support or recognition they need to develop as they should. That’s why the mission to make this profession more visible is so important.

A Facility Manager’s tasks can be very different form company to company. In that sense, this professional role can carry out different tasks with different levels of responsibility. Although, depending on the organization, you might have a different name or different responsibilities, there are many kinds of profiles or job titles that are part of Facility Management discipline; even if you don’t know it.

All this has taken us to try to define some of the Facility Manager’s tasks and responsibilities, bearing in mind the influence area can be very wide it will be a hard task. Even if your job name is different, if you are responsible of any of the following tasks, you are definitely a Facility Manager. Let’s help you find out:

  • I am a Facility Manager if I develop workspace policies to maximize the use of our worksplace. I try to design spaces aligned with my company’s needs; I organize and manage moves amongst other many things. I am a Facility Manager even if I am usually known as Space Manager.
  • I am a Facility Manager if I run and control all operations from a company’s building portfolio standpoint, always trying to reach the highest profitability. To do this, I negotiate rents, lead marketing programs to increase occupancy; I manage budgets and financial transactions and my card says I am a Real Estate Manager.
  • I am a Facility Manager if I work to maximize every process that implies energy consumption with-in my company’s buildings. I do the follow-up, analysis and control of these process, which help me identify solutions to achieve a maximum optimization. I am a Facility Manager although I’m commonly known as an Energy Manager.
  • I am a Facility Manager if I am responsible of procuring and dealing with material and service suppliers, negotiating new contracts, evaluating their performance, implementing contract management processes, amongst others. I am a Facility Manager even if my company calls me Contract Manager.
  • I am a Facility Manager if I take part through my knowledge, skills, tools and techniques in activities involved in the construction process of a new building. I help guarantee the project objectives by committing to budget and time goals, making sure the project is executed properly and fulfils with the company’s needs and expectations regarding the building’s daily use. I am a Facility Manager even if I’m called Project Manager.
  • I am a Facility Manager if I manage a company’s Real Estate portfolio making it more profitable and maintaining its value through-out time. Yes, I’m also known as Property Manager.
  • I am a Facility Manager if I define general building policies (strategy, goals, etc.), I manage service outsourcing, communication, documentation management and ticket registration processes. I am a Facility Manager although I’m commonly known as Asset Manager.
  • I am a Facility Manager if I give technical support, I control the building budget and assure it´s law compliance, I also manage incidence tickets so that maintenance and renewal works in my building run smoothly. I am a Facility Manager even if my colleagues call me Site Manager.
  • I am a Facility Manager if I provide my company with goods and services according to the needed quality and available budget. I organize invitations to tender, I evaluate bidders and their technical and economic proposals, I homogenize offers and do the follow-up and control of these contracts. I am a Facility Manager although sometimes I’m part of the Purchasing Department and I´m called Procurement Manager.
  • I am a Facility Manager if I am responsible of running and managing maintenance duties to keep all equipment and facilities working properly with maximum availability. To do this, I design and carry out the most adequate maintenance strategy and plans. I am a Facility Manager although I’m commonly known as the Maintenance Manager.
  • I am a Facility Manager if I manage hospitality activities oriented towards our clients and building users. I try to assist them in the best possible way, designing and coordinate events that are held in our premises with all the associated services such as catering. I am a Facility Manager although I’m called the Hospitality Manager.
  • I am a Facility Manager if I identify, analyse and evaluate services risks that can affect my company’s activity or continuity, trying to reduce or minimize them as much as possible. I am a Facility Manager even if I’m commonly known as Risk Manager.
  • I am a Facility Manager if I am responsible of supervising my company’s environmental and sustainable performance within the framework of Social Corporate Responsibility, analysing activities to find where improvements can be made and to grain legal compliance, promoting new initiatives and a sustainable culture. I am a Facility Manager although I’m also called Enviromental or Sustanaibility Manager.

CIFMers 2016 has the goal of strengthening the Facility Manager’s role and his professional recognition. If you are or consider yourself a Facility Manager, you can’t miss them. It is in everyone’s hands to give our profession the visibility it deserves.

CIFMers 2016 is designed for all these aforementioned roles. Although you might think that some of these areas have nothing to do with you, it’s good to listen to other professionals who will share their ideas and how they solve their challenges, as many of these ideas you will be able to apply to your own work, for sure.

Photo by: Gerd Altmann http://bit.ly/1Ma4KNg

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Participate in the Observatorio FM

You can choose between these 3 options to participate:





How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.

What does it consist of?

To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.

The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.

The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.

Research

FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

We will provide:

All contributions will be given credit in completed projects.

Research

Projects

We are part of the European research group and we work in international teams to develop different types of initiatives:

We also work for service providers who require support with decisions linked to:

Research

Standardisation

As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.

Research

Publications

At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

The “FM Observatory” is open, should you like to contribute with a publication.

Consultancy

Workplace

Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.

Consultancy

Benchmarking

In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

These services are requested mainly by end users, but also by service providers.

Consultancy

Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.

Consultancy

Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

Consultancy

Service Design

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

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