Cómo colaborar en el futuro del Facility Management

How to help build the future of Facility Management

All professionals in this sector have a commitment and duty to securing the future of Facility Management. This includes increasing awareness and improving recognition of the discipline. Who better than those who know it well and devote their working life to it? If we don’t do it, no-one else will, and we’ll continue to be perceived as an operating expense. Even if daily work seems to be enough, it isn’t. This support isn’t very time-consuming. It’s more a question of appreciating what is done and wanting to share it. It also means asking or questioning things when they’re not effective and finding a better solution or looking into the matter to find alternatives.

Best practice

Every individual who works in any area of FM has different experience. Distinctive features aren’t solely due to the type of position held. They also depend on the company’s style and characteristics, and when things occur. An organisation that’s thriving doesn’t have the same experience as if it’s undergoing a crisis, but it’s all part of the learning curve. Everyone, wherever they are, can provide a particular perspective depending on their work setting. Just because it’s intrinsic doesn’t mean it’s less valid, on the contrary. Sharing experiences and assessing best practices is of great value. We try to gather these stories, share them, categorise them and publish the results in industry reports or studies.

New areas of study

It’s said that demand generates supply, unless you are Apple, who tells people what they should buy. The rest of us have to listen and understand what the needs are. The same happens in research. We have to pay attention to what the market is asking for, what it demands or what it lacks. This is achieved not only by being proactive, but also by using the maximum number of sources of information. We do this with our clients and the people we train. Although there are many, they don’t all have different needs. So, we are open to listening to what the market requires. What information is missing and what are the content restrictions for professionals in this sector?

Ultimately, anyone can come up with a good idea, ask a valid question or share a concern that helps open a line of work. If this applies to you, contact us and we’ll look at how we can best channel your contribution or concern.

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Participate in the Observatorio FM

You can choose between these 3 options to participate:





How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.

What does it consist of?

To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.

The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.

The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.

Research

FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

We will provide:

All contributions will be given credit in completed projects.

Research

Projects

We are part of the European research group and we work in international teams to develop different types of initiatives:

We also work for service providers who require support with decisions linked to:

Research

Standardisation

As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.

Research

Publications

At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

The “FM Observatory” is open, should you like to contribute with a publication.

Consultancy

Workplace

Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.

Consultancy

Benchmarking

In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

These services are requested mainly by end users, but also by service providers.

Consultancy

Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.

Consultancy

Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

Consultancy

Service Design

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

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