Una mirada a los hitos de 2024

A Look at the Milestones of 2024

FMHOUSE’s Evolution Throughout the Year

2024 has been a pivotal period for the development and professionalisation of Facility Management. From training as a tool to strengthen relationships to sustainability as a strategic pillar, each article published by FMHOUSE this year reflects an innovative perspective and a commitment to the sector’s growth.

Training and Social Commitment

We began the year focusing on training to enhance the relationship between clients and providers in FM. We conducted an analysis of how specific educational programmes can improve communication and build mutual trust, contributing to more efficient management aligned with business objectives. These objectives are also closely tied to our social commitment, as FMHOUSE maintains its belief that social initiatives within companies benefit both communities and corporate reputation.

Professional Success and Recognition for Excellence with the EFR Seal

Being one of the 43 SMEs recognised with the EFR excellence seal highlights FMHOUSE’s commitment to work-life balance and corporate sustainability, emphasising the value of this balance as a marker of organisational excellence. At FMHOUSE, we understand that business evolution is closely linked to the concept of FM as a tool to drive professional development. In this sense, we are aware that, through training and leadership strategies, the importance of continuous improvement is reinforced, leading to the professional success of employees.

Importing FM and the Real Value of ISO 41001

Adopting the ISO 41001 international standard is essential for the efficient management of facilities, from proper cost control to the benefits of meeting current regulatory requirements. Likewise, we have also highlighted the growing influence of international trends in local FM, showcasing practical examples of how global best practices can be adapted to maximise their impact in different markets.

Digitalisation, Think Tank, and Strategic Future

During the latest edition of the “Think Tank”, FMHOUSE reaffirmed its commitment to sustainability in the sector, sharing key conclusions and innovative solutions discussed at the event. Speaking of innovation, the impact of technology on FM is undeniable. Digital tools such as IoT and artificial intelligence are transforming how companies manage assets and facilities. Additionally, designing a strategic approach to FM that maximises organisational value and aligns decisions with business objectives is also fundamental to securing a promising future for companies.

The Largest FM Library and the Observatory

In our commitment to highlighting the value of the discipline within businesses, we offer a reflective perspective on the challenges of positioning FM within organisations, addressing myths and realities in the sector. To support this, FMHOUSE provides the largest collection of open-access FM resources, the FM Library, with over 600 documents that facilitate access to key information and promote continuous learning about the discipline. Similarly, research and dissemination are vital, which is why we gather data and trends in sector reports compiled in the FMHOUSE Observatory.

Facing 2025 with Enthusiasm, Commitment, and Responsibility

We close 2024 with the satisfaction of having contributed knowledge about the discipline in each of our publications, reflecting FM’s transformative role in the business world. We enter 2025 filled with new opportunities, with enthusiasm and commitment, knowing that we hold the responsibility to continue actively contributing to the growth and evolution of the discipline, not only in our region but also on an international level.

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Participate in the Observatorio FM

You can choose between these 3 options to participate:





How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.

What does it consist of?

To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.

The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.

The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.

Research

FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

We will provide:

All contributions will be given credit in completed projects.

Research

Projects

We are part of the European research group and we work in international teams to develop different types of initiatives:

We also work for service providers who require support with decisions linked to:

Research

Standardisation

As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.

Research

Publications

At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

The “FM Observatory” is open, should you like to contribute with a publication.

Consultancy

Workplace

Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.

Consultancy

Benchmarking

In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

These services are requested mainly by end users, but also by service providers.

Consultancy

Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.

Consultancy

Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

Consultancy

Service Design

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

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