VicenteAlvarezCascos

Vicente Álvarez-Cascos nuevo director del Observatorio FM

Vicente es un reconocido y apreciado profesional, con más de 35 años en el sector del Facility Management. Ha sido responsable de los departamentos de FM de Nokia y ONO en España o de Lucent Technologies en EMEA, también ha dirigido las áreas de FM en Cushman & Wakefield o el desarrollo del negocio de FM en Eulen, por lo que conoce bien ambos lados de la mesa. Activo participante a nivel internacional en la promoción de la disciplina y en sus procesos de normalización, ha ocupado la presidencia de la asociación profesional en España (IFMA) donde ha sido miembro del consejo de dirección más de una década.

David Martinez, CEO de FMHOUSE, comenta sobre su incorporación “Conozco a Vicente hace más de 25 años, y cuando se le invitó a ocupar el puesto se tuvo en cuenta su dilatada experiencia profesional, una reputación intachable, pero sobre todo su ética irrefutable, factores que van a aportar una visión independiente y una mirada crítica al desarrollo de una actividad de gran impacto para el sector del FM”.

El Observatorio FM es la mayor plataforma colaborativa para el impulso y difusión del Facility Management a nivel internacional. Con un enfoque sin ánimo de lucro, su actividad se centra en la ejecución y publicación de informes para el beneficio de los profesionales del sector. Dirigida principalmente a los mercados de habla hispana, también colabora en iniciativas y produce estudios de carácter internacional en otros idiomas.

Vicente se incorpora en un momento crítico, ya que el crecimiento de estos últimos meses hace que sea necesario centralizar y dirigir las muchas actividades que se están llevando a cabo. “Desde que en 2019 se abrió la posibilidad a que personas ajenas a la empresa pudieran participar en las tareas de investigación, el incremento ha sido considerable y necesitábamos tomar las riendas antes de perder el control” comenta Cristina Vázquez, directora del Instituto FMHOUSE, donde se ubican las actividades de formación e investigación de FMHOUSE.  

Vicente no está solo en esta labor, ya que tiene el apoyo de un comité técnico con representantes de todos los sectores: clientes, proveedores, mundo académico y las instituciones públicas. El objetivo es elevar la posición de FM en las empresas y el reconocimiento de sus profesionales dentro de sus organizaciones. “este año ya tenemos 10 proyectos en marcha y cada semana entran nuevas solicitudes con propuestas” comenta el nuevo director del Observatorio FM, que ya está totalmente integrado en el día a día. Si quieres conocer más, visita la web www.fm-house.com/observatorioFM

Si quieres conocer más, visita la web

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Participate in the Observatorio FM

You can choose between these 3 options to participate:





How to participate?

Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.

Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.

A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.

Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.

What does it consist of?

To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.

The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.

The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.

Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.

Research

FM Observatory

FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.

You can participate as:

We will provide:

All contributions will be given credit in completed projects.

Research

Projects

We are part of the European research group and we work in international teams to develop different types of initiatives:

We also work for service providers who require support with decisions linked to:

Research

Standardisation

As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:

FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.

Research

Publications

At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:

The “FM Observatory” is open, should you like to contribute with a publication.

Consultancy

Workplace

Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.

Generally we offer:

We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.

Consultancy

Benchmarking

In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.

Examples of benchmarks:

These services are requested mainly by end users, but also by service providers.

Consultancy

Customer Experience

Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.

Our support is based on:

We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.

Consultancy

Digital Transformation

The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.

Our areas of support are:

We operate as independent advisers, not as brand vendors.

We advise end-users and service providers.

Consultancy

Service Design

All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.

Our main products are:

Our proposals are structured according to individual requirements.

We help end customers and also service providers.

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