The FM Observatory, a collaborative platform that promotes the development of the discipline through reports, studies, and best practices, openly shared to foster a deeper understanding of FM.
Efficient Facility Management relies on accurate and up-to-date information. Access the largest open FM library, featuring more than 600 essential reports and resources categorized into 9 distinct areas.
Facility Management (FM) is a discipline that operates under the radar. Although it is vital for the daily functioning of
FM drives business leadership by optimizing resources, promoting well-being, and enhancing sustainability. FM training transforms management into a more efficient and strategic approach.
El Instituto FMHOUSE presenta el nuevo Diplomado Internacional en Facility Management en la modalidad semipresencial en castellano.
Technology is revolutionising the field of Facility Management (FM), introducing tools that enhance efficiency and sustainability. In this article, we
Discover how FMHOUSE drives urban sustainability, showing its support for the THINK TANK ON SUSTAINABLE BUILDINGS with EELISA and ESA-ESAC.
From the country of origin effect to local adaptation. Discover how learning from global diversity enhances practices in FM
Discover how to stand out in the FM sector. Take advantage of the flexibility and specialization of training to advance in your professional career
In 1951, ISO/R1 was published, the first international standard used for industrial length measurements. Nearly 20,000 standards have been released
Nuevo estudio publicado por el Observatorio FM en colaboración con la comunidad LatamFM en el sector energía
On February 6, the Department of Family, Youth and Social Affairs of the Community of Madrid, headed by Ana Dávila-Ponce
At FMHOUSE, we believe that business success extends beyond financial gains, encompassing not only environmental impact but also social responsibility.
In the field of Facility Management, different perspectives must be acrobatically intertwined, where efficiency must coexist with satisfaction or benefit
In 2023, FMHOUSE marked a year full of achievements and innovations in Facility Management
FMHOUSE ha obtenido el sello de excelencia EFR, destacándose como líder en responsabilidad familiar y laboral. Es relevante señalar que
Innovation is a blend of non-conformity and perfectionism, with a willingness to propose new ideas free from complexes.
Diversity in Facility Management: exploring options and the need for professionalization and strategic training
Bidder®, a comprehensive solution for Facility Management bidding
El mundo del Facility Management se está preparando para uno de los eventos más importantes del año: CIFMERS LATAM 2023
In an atmosphere charged with enthusiasm and creativity, the Polytechnic University of Madrid (UPM) became the epicenter of innovation during
El observatorio FM publica estudio de FM en banca, siendo éste el primer trabajo que realiza junto a la comunidad internacional LatamFM.
Although this title may look like a mistake, in actual fact, we are not so far from considering it as a viable strategy.
A few months ago, FMHOUSE joined the European Engineering Learning Innovation and Science Alliance (EELISA) programme that falls within the international cooperation framework of the FM Observatory.
I’m sure you have heard about ChatGPT, if not, you should spend 10 minutes today to learn about the system.
In 2022, we followed the main news and gave hints about its impact on FM. We analyzed the past year to improve in 2023.
As part of our identity as an organisation, in FMHOUSE we set guidelines to act with the highest standards of
The company OpenAI launched its prototype chatbot that processes natural language called ChatGPT, which is able to generate answers like a human.
A decade ago, I wrote down on a piece of paper I still preserve, what I wanted FMHOUSE to be.
Work is not a space, it is an activity that can be carried out “almost” anywhere, and you either embrace change or miss the boat.
The international consulting firm FMHOUSE through its Research unit, the FM Observatory, signed a collaboration agreement with GACS.
“By understanding Facility Management as an ecosystem, we list the parties involved and the relationships that should be created between them.”
“We are using this well-known business term within the Facility Management environment to reach out to senior management so they understand the correlations of a more advanced service support model.”
The increase in the number of job departures will impact all employment sectors, most particularly Facility Management, since on examining the reasons for leaving, it becomes apparent that the intention is to find work in other career fields.
EELISA is the first alliance of higher education institutions formed by different European states, which seeks to define and implement a common model
Mucho se está hablando de la digitalización en Facility Management y la verdad es que depende de a quién preguntes, la visión puede ser muy diferente.
If we want to change how the profession is perceived, we need to draw attention to the fact that people are an important part of FM.”
Discover which technologies have been most widely implemented in Ibero-American countries
during the digitalisation process of Facility Management. We have included those which have provided sufficient responses
The report outlines the industry’s leading decision makers’ opinions about particular issues, with the purpose of everyone drawing their own conclusions.
On occasions, being excessively rigorous may prove to be counterproductive.
Over the last few years, Big Data has become a common topic of conversation, but does it apply to all sectors or businesses? Let’s talk about Small Data and how important it is for Facility Management.
Todos los años donamos una modesta cantidad económica a una causa, que consideramos está alineada con nuestros valores y principios.
Virtual ecosystems will have more impact on the future of FM than new technologies used individually. That is why, without further ado, we must gain an understanding of new concepts such as the metaverse and its relationship with our work.
Differentiating and also relating Assets with Facility Management is key to understanding the interdependencies that may exist, particularly if we are to avoid mistaking the models associated with them.
Jorge is a mechanical engineer and specialises in Data Science and applied Artificial Intelligence. He was director of research and development at Accuro for 6 years, and won the Proptech LATAM 2021 award for the best idea in development with the startup Propert-i
All the projects in which the FM Observatory is involved will be uploaded to the ResearchGate platform to share all progress and results with the international community.
The 1817 novel written by Mary Shelley tells the story of Victor Frankenstein, which interestingly enough is the name of the scientist and not the name of the creature he created.
Queremos ofrecer 3 becas profesionales en 2021 remuneradas, en las que se combina la parte práctica con la formación en Facility Management
Defining what Facility Management is in 2021 can be very simple or very complicated, depending on the observer’s point of view regarding the reality and potential of each individual organisation.
FM is a dealer who can, legally, help produce 4 of the substances that trigger happiness and enhance people’s emotions. This is done naturally and as part of the work process.
Until a year ago the word wave was related to the sea, surfing or something associated to that area. If you ask someone today what it suggests, they will sadly say COVID, and they will probably ask what wave we are currently experiencing.
Vicente es un reconocido y apreciado profesional, con más de 35 años en el sector del Facility Management. Ha sido
The future of Facility Management will depend on how well this sector’s professionals and service companies maintain the position they have gained during the pandemic.
“Merry_Christmas” was the first SMS text message sent on December 3rd, 1992. No one except telecom companies’ visionaries who raced to integrate this service thought that this type of communication would last.
“The objectives to be met must be defined and aligned by means of suitable training, otherwise we will never achieve the credibility and recognition we strive for in FM”.
All service companies, not only traditional ones but also the most progressive, deserve the acknowledgement they have obtained only recently as a result of the current dreadful situation. They are Facility Management’s invisible partners.
It’s up to individuals to acquire sufficient knowledge to gain a well-deserved position in companies. That privilege comes at a price.
Young people often perform tasks remotely. Proposing alternative solutions to them, where technology and not having to attend in person are not the norm, will not be easy.
A sustainable approach is essential, without which we are in danger of impacting the environment as we know it. You may find some of the data in this article shocking.
It’s time FM was given the credit it deserves. The current situation may help to demonstrate its importance concerning people’s needs.
The current situation is generating a false perspective about flexible work solutions and their impact for companies.
The African continent may become the main demand driver of Facility Management services, but you must be familiarized with the market before gaining foothold.
The term “digitalization” is often mentioned, but we must endow it with practicality and, above all, be able to apply it to the real needs of every role.
The increasing popularity of telework leaves the door open to a newfound mobility which has legal consequences, but also drives businesses to revise all associated costs.
The COVID-19 crisis will be remembered as, among other things, an unprecedented social experiment, particularly regarding remote working.
Find out how you can contribute to the development of Facility Management while benefiting as an author or participant.
We’re sometimes unaware of the need for Facility Management training; it’s a general belief that knowledge is acquired empirically.
We can guarantee that Facility Management models, or rather their implementation, provide companies with savings.
Engaging with a good consulting firm for Facility Management processes and strategies is part of a company’s success. Below are some key aspects that should be assessed.
Facility Management research activities effectively measure a particular market or sector’s maturity.
How COVID-19 might impact corporate real estate and Facility Management, and what we should consider in order to provide an appropriate solution.
During the COVID-19 crisis, working from home is being confused with lockdown.
¿Cómo sería el modelo de FM de una empresa que trabaja hoy en un producto que no estará acabado en 20 años? El caso de la Agencia Espacial Europea.
Esta es la primera vez que el Instituto FMHOUSE imparte formación especializada de Facility Management en República Dominicana. Las sesiones
Hace unos días celebramos en la sede de la Agencia Espacial Europea (ESA) en Madrid, un taller especializado sobre el
Before selecting a Facility Management training programme for you or your team, you need to understand certain things. This preliminary test might help.
Estoy convencido de que las asociaciones son una pieza clave para que el FM crezca en aquellos mercados donde tiene
La Fundación Másfamilia otorga a FMHOUSE la renovación del certificado efr, que distingue desde 2015 a nuestra compañía como empresa
Es raro si no has oído el término 5G, pero es necesario entender qué es y conocer cómo se está
El Observatorio FM ha presentado en sendos eventos en Madrid y Barcelona el primer informe transversal de salarios de la
FMHOUSE has appointed Miguel Alves Agostinho as its new Regional Director based in Lisbon. Besides managing projects all over the
We design courses to best meet your specific targets and we structure the programs to ensure that you and your
After more than 2.800 hours of dedication and during eighteen months of work, the first two people credited with titling,
April 24th could be remembered for many things, but for the Facility Management world it would be without doubts because
A few intense years passed since July 2011, when the ISO Facility Management Committee was established and we started working on the
Where is the added value in FM? I will answer in this post, to those who have asked me where
Speaking about added value is, at the least, complicated for a discipline that has a wide range of responsibilities such
Last week I participated in Kuala Lumpur, at the TC267 International Technical Committee which is responsible for the FM Standards
Esto que parece el inicio de una cita romántica, y que puede acabar en matrimonio, fue el planteamiento que utilicé
There are two mottos in Facility Management, “Value for Money” and ”Risk Transfer”, this last one, Risk Transfer, is often
While in many private companies and in certain countries around the world the General Services sector is still considered an
For different reasons, companies often rely on an external organization, a service provider, the provisioning, coordinating and/or managing of their
Cada vez son más numerosas las empresas que deciden rehabilitar sus edificios para obtener una mejora en energía y sostenibilidad.
With the great spread of all types of devices connected to Internet, receiving and sending information through the network, and
Asset Management system implies a correct administration, efficient maintenance and continuous improvement of the systems, spaces and facilities of all
It is becoming more and more common that companies adopt “flexiworking” as their way of working. It is clearer every
One of the most important tools for a Facility Manager is, in many occasions, the comprehension and use of “the
Estos dos años, han sido los mejores de IFMA España desde su creación, no sólo por las cifras, sino por
Tuve el placer de moderar en nombre de IFMA España, la primera mesa de debate del segundo Encuentro de Facilities
Enhancing teams’ motivation is a constant concern for managers. Now a research carried out by Dan Ariely for his book
Social media has become a regular element in our daily life. This is why it’s very natural that the Facility
Explaining what Facility Management is, is very different depending on the country where you are and the way it’s understood
Through the years I’ve been working as Facility Management consultant and trainer, I‘ve had to explain what FM is to
Ten ideas to help you understand Facility Management, whether you are a Facility Manager or not: Facility Management is a Bachelors
Working as Facility Management professionals we need to use more and more systems that require wireless connection. It’s becoming very
This article is part of a series: (i) ‘An Introduction’, (ii) ‘Types of Demand’, (iii) ‘Types of Supply’ and (iv)
When we start thinking about energy saving in our buildings, it’s easy that our minds make a direct association with
This article is part of a series: (i) ‘An Introduction’, (ii) ‘Types of Demand’, (iii) ‘Types of Supply’ and (iv)
It is hard to find a Facility Management department that has its own area within the company’s website. It might
The Chicago Botanic Garden has released the results of the largest green roof plant study ever conducted in the United
Open space is the most common office layout these days. We can find many positive outcomes from this concept. Communication
Technology and development come more and more hand in hand. Countries were running water is hard to find, in most
In 2017 the completion of the construction of a ‘zero energy’ building at Roosvelt Island, in New York City, is
Companies are always looking for productivity. This is why they should never leave aside one of the most determining factors,
A company based in New York, Construction Robotics, has designed a robot that can lay rows of bricks at high
“Baby-boomers” are reaching retirement age, but apparently it seems that “Facility management Companies are less concerned than the human resources
Every day we hear more and more about Millenials, those who were born between 1980 and 1992 and who, according
Talent attraction and retention becomes more and more important in workplace design and management every day. A study carried out
During the past month of March we could witness the purchase of ‘España Building’ in Madrid by Wang Jianlin, a
A study published in the British Journal of Sports Medicine urge employers to change their workplace culture and social norms
Since we are born, we are constantly learning and many times we think that when we reach adulthood this process
A Facility Manager has among his functions developing corporative strategies for the building assets he manages, maximizing workspace policies, coordinating
Last Thursday, July 9th, Instituto FMHOUSE launched the report “IWMS Analysis and its Implementation degree in the Spanish Market”, which
Our leading character is tuning every instrument to get optimal results from each and every one of them. Getting a
Grupo Eulen and Dussmann Group have formed an international alliance to provide cross-border facility services, Ideafm. The alliance enables the two service
A new international standard for Facility Management has been formally approved to proceed into development by the International Organisation for
Every company has a different organizational model, there are as many models as companies, since every model is unique. Taking
Next Wednesday, June the 10th, will be World FM Day. It will be a day to celebrate the role of
Cushman & Wakefield and DTZ have reached a definitive agreement to merge and are set to become one of the
The Facility Management discipline has become one of the fastest growing sectors over the past decade. Today, many organizations recognize
Ascendum Solutions, un proveedor global de tecnología de la información (IT), ha anunciado que ha completado la compra de los
No queremos finalizar esta guía para Facility Managers sin hablar de la sostenibilidad y de la repercusión de la tecnología
Tras ver las ventajas e inconvenientes de la iluminación LED en los entornos de trabajo, en esta segunda parte vamos
El uso de diodos emisores de luz (LED) ha supuesto una revolución en el mundo de la iluminación aunque la
Temperature is one of the biggest Facility Managers’ headaches. A high percentage of the complaints an FM Department receives are
Aunque era una noticia casi segura por los mensajes que han ido apareciendo estas semanas en los medios especializados, el
The growing need for profitability, business flexibility and transparency means a bigger and bigger challenge for Facility Managers. What are
Tener dominio de la voz y de la escena no nos convierte en buenos oradores. Debemos poder entrar en el
La definición más comúnmente utilizada para sostenibilidad es: “Satisfacer las necesidades del presente sin poner en peligro la capacidad de
La necesidad de obtener liquidez de las compañías en momentos de escasez de financiación bancaria hace que operaciones inmobiliarias como
¿Cómo podemos cambiar la forma en que las personas y edificios trabajan? Aquí tenéis un breve video en el que
La principal manera de identificarnos en Internet, en muchos de nuestros dispositivos, en el trabajo, en nuestra vida diaria, es
La aceleración del desarrollo tecnológico se está convirtiendo en la principal fuerza impulsora del cambio en cualquier industria, se espera
Ante el continuo incremento del coste de la energía en los últimos tiempos, no queda otro remedio que intentar ahorrar
480 millones de euros es lo que se ha invertido en lo que va de año en las operaciones inmobiliarias
Aena era, hasta el 11 de Febrero después de que el Consejo de Ministros diera luz verde a su salida
En este artículo de Chris Hodges podéis encontrar unas reflexiones interesantes sobre la importancia de elegir bien qué ha de
“Listening to music at work increases your productivity”, you have probably heard this saying or a similar one. The truth
[Seguramente nunca habréis visto en un Service Level que se exija a los operarios que limpian las ventanas que lo
Aquí os traemos un vídeo muy interesante sobre el trabajo flexible. Recoge varias ideas sobre la flexibilidad y los cambios,
En 2015 se inicia la construcción del Silicon Valley “Criollo” término que alude a la construcción del Centro de Negocios
Intelligence degree has always been something really difficult to measure and sometimes it can make the difference when getting a
El siguiente vídeo es una reflexión sobre la innovación y la importancia de saber cambiar el enfoque común de los
Aunque los teléfonos móviles son herramientas sumamente útiles que facilitan muchas de nuestras tareas laborales, su mal uso y una
Tras años de recesión, en el mercado inmobiliario europeo se empieza a ver una tendencia positiva. En el año 2014
Lots of people know (though not everyone, sadly enough) that a good Facility Management model saves money to the organization.
En las salas de espera del aeropuerto de Schiphol en Amsterdam han instalado unas mesas donde con la energía producida mientras
The economic situation of the past years has made many people wonder what professions will have higher demand in the
Colombia oficializa la conformación de la Asociación Colombiana de Facility enfocando su trabajo en el país en 3 frentes: Oferta
Un modelo de gestión de calidad es un referente permanente y un instrumento eficaz en el proceso de toda organización
Como todo proceso de creación de espacios públicos destinados a albergar usos específicos, el diseño de un Centro de Memoria,
Generar electricidad a través de las ventanas, ¿cómo? Cubriendo el vidrio con un material que captura la energía de las
“Espacio-mamá”, iniciativas como esta permiten a las mujeres extraer la leche en su lugar de trabajo y almacenarla para seguir
‘What is essential is invisible to the eye’. This is what the fox said to the Little Prince in Saint-Exupery’s
Cerramos esta crónica con los servicios de Transporte y Jardinería. Transporte El transporte en Benín es una auténtica aventura que
El National Institute of Building Sciences (NIBS), Total Learning Research Institute (TLRI), y la National Aeronautics and Space Administration (NASA),han
Old maintenance practices, and most of the current ones, both in the private sector as well as in the public
Facility cost line is usually amongst the second or third highest of most companies’ expenditures. As a result, facilities attract
Una arquitectura empresarial bien estructurada le permite a la organización alcanzar un balance lógico entre eficiencia tecnológica e innovación del
It’s often heard that saving energy at our offices is in everybody’s hands, that we should turn off computers and
De todos es bien conocido que el sistema de iluminación de nuestros edificios afecta considerablemente en el gasto energético, pero
Continuamos con los servicios de Gestión de residuos y Agua y energía. Gestión de residuos En Nikki no hay recogida
La mayoría de las empresas y profesionales se preguntan: ¿cómo vender más y mejor? Sin embargo, cada uno de ellos
Las actividades y servicios relacionados con la operativa de los activos inmobiliarios suponen el segundo centro de coste (después de
La innovación no consiste únicamente en la incorporación de tecnología, sino que ha de ir más allá, debe ayudar a
En los últimos años la tendencia hacia la edificación sostenible en España ha aumentado considerablemente, a diario nos llegan noticias
Cada día somos conocedores de nuevos productos que esperemos que dentro de poco tiempo, cuando se comercialicen, puedan facilitar la
Este verano mis vacaciones han vuelto a tener un escenario increíble, Benín. Benín es un país pequeño de África que
Rellena el siguiente formulario y te enviaremos el reglamento interno y código ético:
Collaborating with the Observatorio FM is a personal and voluntary decision, and there is no contractual obligation or economic retribution for it.
Any interested person can apply to participate as a leader of a new project, or apply as a collaborator in an existing one.
A technical committee will evaluate the subject matter of the proposed projects and the applications of the participants, deciding which ones are carried out and by whom.
Each person decides how much they want to dedicate, depending on their availability or type of project. The aim is for it to be an altruistic activity and not an additional workload.
To promote and publish studies that help professionals in the sector and to help others understand our profession and discipline.
The results and deliverables are shared openly, always acknowledging the contributions of all authors and contributors.
The Observatorio FM’s activity will respect the objectivity, ethics, rigour and good practices that govern our Research area.
Contributors have access to the best collaborative tools, sectoral information and contacts, as well as the assistance of expert consultants and researchers at international level.
FM Observatory is a platform which develops and disseminates Facility Management information. It’s accessible to all those who’d genuinely like to participate. Ethical use and objectivity are essential, and all results must be shared. You decide how long you devote to it and what you want to achieve.
You can participate as:
We will provide:
All contributions will be given credit in completed projects.
We are part of the European research group and we work in international teams to develop different types of initiatives:
We also work for service providers who require support with decisions linked to:
As accredited experts in the drafting processes of European and International standards on Asset and Facility Management, we are the perfect partner to assist you with:
FMHOUSE is the only Spanish-speaking consulting firm that participates in these processes.
At FMHOUSE we think that progress made in Facility Management should be shared, so we strive to produce and publish the following material:
The “FM Observatory” is open, should you like to contribute with a publication.
Our view of spaces or workplaces from a Facility Management perspective leads to a better understanding of such a need as a service, as it is essential to apply the same logic and methodology.
Generally we offer:
We apply our knowledge and experience to offices, learning spaces, shopping centres and the industrial environment.
In order to make the right decisions, clear accurate market data as well as facts about the organisation itself is essential. In the Facility Management environment, this is even more critical due to the impact it has on business.
Examples of benchmarks:
These services are requested mainly by end users, but also by service providers.
Facility Management’s overarching goal is customer satisfaction, whether they are internal or external. Understanding their feelings and needs is the key to offering a good service.
Our support is based on:
We strive to understand and get to know our clients’ customers, in all sectors and types of businesses.
The Facility Management world is experiencing a major transition to digital environments. We help our clients understand how it impacts them and assist them throughout the change.
Our areas of support are:
We operate as independent advisers, not as brand vendors.
We advise end-users and service providers.
All kinds of companies need to define or improve the way in which it structures supporting activities provided by Facility Management.
Our main products are:
Our proposals are structured according to individual requirements.
We help end customers and also service providers.
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